Refund policy

You can ask for a replacement or a refund within 7 days of delivery.

If something is wrong with your order

If your item arrives damaged or defective, has parts missing, or is not what you ordered, we will replace it or refund you in full, and we pay the shipping.

If you changed your mind

You can still return the item within 7 days of delivery for a replacement or a refund, as long as it is unused and in its original packaging. In this case you pay the shipping charges, which are deducted from your refund or added to your replacement.

How to ask

Email support@joyfit.in within 7 days of delivery with your order number and a photo of the item. We will reply with the next steps and the return address.

Refunds

Once we receive and check the returned item, we will email you to confirm. Approved refunds go back to your original payment method within 7 to 10 working days.